Supplier Review service terms.

Lurivox provides informational and commercial due-diligence support for buyers evaluating a China-based supplier. A request does not create an engagement. Scope, fee, deliverables and timing are confirmed before payment and before a review begins.

What the service is not

The service does not guarantee supplier performance, product quality, legal compliance, document authenticity, payment safety, shipment, delivery or transaction outcomes. It is not legal, customs, tax, sanctions, certification or financial advice, and it does not replace an on-site audit, laboratory test or professional advice where those are needed.

Your responsibilities

You confirm that you are authorized to share the information and documents you submit. You remain responsible for your supplier choice, contract, payment decisions and transaction management. Do not send passwords, card details, login credentials or unnecessary sensitive information.

Timing and payment

For an accepted Supplier Check, the standard review period is 48 business hours after payment and receipt of all required documents. Payment instructions are provided after scope confirmation. Other services are separately scoped.

Evidence and reports

Reports explain available evidence, limitations, unresolved questions and practical pre-payment actions. Findings use the evidence labels Confirmed, Supported, Unconfirmed, Concern and Not Reviewed; they are not a guarantee or a supplier safety score.

Service questions: hello@lurivox.com